Business Discovery & Process Audit

Every engagement begins with listening. We analyze how your teams, systems, and customers interact across sales, service, fulfillment, and finance. Through interviews, process mapping, and data reviews, we uncover bottlenecks, manual workflows, and disconnects that slow your business down.

Deliverables include:

• Current-state process documentation
• Workflow and data-flow maps
• Efficiency, cost, and risk analysis

Strategic Roadmapping

With clarity on where you are, we define where you want to go. We create a digital transformation roadmap that prioritizes initiatives by impact, effort, and ROI. This ensures your team has a clear path forward whether it’s a phased ERP integration, an eCommerce launch, or internal workflow automation.

Our roadmaps are:

• Actionable — outlining next steps and owners
• Realistic — designed around your current resources
• Measurable — tied to KPIs and performance metrics

Technology Recommendations

We evaluate the platforms, connectors, and tools that align with your strategy including eCommerce, PIM, CMS, CRM, ERP integrations, and automation software. Our recommendations balance cost, scalability, and long-term value, ensuring you invest in technology that fits your business rather than forcing your business to fit the technology.

Implementation Guidance & Support

As your trusted advisor, we stay engaged beyond the strategy phase helping you source vendors, oversee implementation, and ensure successful adoption. Think of us as your internal digital team, without the overhead.